These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through email or telephone. By accessing, browsing, and using our website or any of our applications through whatever platform (hereafter collectively referred to as the “website”) and/or by completing a reservation, you acknowledge and agree to have read, understood, and agreed to the terms and conditions set out below (including the privacy statement). If you do not agree with these terms and conditions, you are not authorized to use this website and should leave immediately.

These pages, the content and infrastructure of these pages, and the online reservation service provided on these pages and through the website (the “service”) are owned, operated, and provided by and . (“” and “”, “us”, “we” or “our”) and are provided for your personal, non-commercial use only, subject to the terms and conditions set out below.

You agree that you shall not use the website for illegal purposes and will respect all applicable laws and regulations.

You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

Please also be noted that we reserve the rights to cancel or terminate any booking if it’s in such case: • (i) required by law. • (ii) payment is not made in time. • (iii) limit of participation issues. • (iv) system errors or any technical problems that may cause us in processing customer’s request.


Registration is accepted when full payment has been received. A confirmation email will be sent to customer’s provided email address within 24h after the payment is successful.

Our reservation is completed once the confirmation email is sent to the email address you provided. You are required to notify us in writing (for example: email…) in case of you do not receive confirmation in time, if no email informing us that you do not receive the confirmation email within 2 days, the reservation is understood to be completed and you are tied to the policies in this terms and conditions.

We are not responsible for any delay/loss caused by the wrong email addresses provided by customers or the situation that customers do not notify us by email that confirmation is not received or in case of customer refuses to use booked service without notification.


After purchase of the tickets through our website, tickets are non refundable.


Name changes are not permitted once tickets have been issued.


In order to give the most flexible solution and way out for you, we would like to inform our cancellation policy as below:

+ If cancellation happens right after payment completion for booking, the cancellation fee is 10% of the total cost.

+ If cancellation happens within 15 days prior to arrival date, the cancellation fee is 50% of the total cost

+ If cancellation happens within 7 days prior to arrival date, the cancellation fee is 70% of the total cost

+ If cancellation happens within 3 days prior to arrival date or no show, the cancellation fee is 100% of the total cost

Please note that all cancellations must be sent to us by email through Once receiving cancellation, we will recheck and make refund for you as above policy.


Please direct your attention to our Privacy Statement, by which you also agree to be bound when using this site. Privacy Statement is a part of this agreement.


We reserve the right to cancel booking or alter a service at any time when unforeseen circumstances arise. Such circumstances include but are not limited to: war or threat of war, the spread of disease, riot, civil strife, terrorist activity, industrial dispute, natural or nuclear disaster, fire, adverse weather and/or traffic conditions, government action or for any reason outside of our control. In these circumstances, we accept no liability where hotels are forced to cancel or alter as a result of any unforeseen circumstance.

In unforeseen circumstance, terms and conditions may be different from normal as below and depend strictly on carriers’ policies at that time so we will pass to you all detail whenever receive request.

For further help please feel free to contact us again through




160 Robinson Road


Singapore Business Federation Center

Singapore (068914)


+84 84 2015784